Online Continuing Education

Registration

Can I use my work email address to register?

We strongly recommend using a personal email address when registering for any course. If you are unable to access your personal email from a work computer, you should use a personal computer, phone, or tablet to forward the confirmation email to your work email address so you can access the course at work.

I registered for the course, but did not receive a confirmation email to access the course.

Check your spam/junk folder. If you have not received your confirmation within 24 hours it may be you did not enter the correct email address when registering. Email PharmacyCE@oregonstate.edu to have the correct email address added to your account. Once your correct email address is added to your Canvas account, you will need to return to the login page and click “Forgot password” to reset your password. Finally, you will need to update your Canvas notification settings to set the correct email as your primary email address.

I filled out the registration form but when I click “proceed to payment” nothing happens.

Most fields on the registration form are required. Be sure you have filled in all required boxes, including checking the boxes for the Privacy Policy and the reCAPTCHA (“I’m not a robot”).

If a required field does not pertain to you (i.e. you are not a pharmacist and do not have an NABP ID) please type "Not RPh" or "N/A" to proceed.

Course Completion

I completed and passed the certification exam, but my Statement of Completion has not been generated, and I haven’t received a confirmation email.

It is likely you did not complete all required components to complete the course. You must view each page of the course and pass the final exam with 80% before the course will recognize your completion. You will need to login to the course and move through each page to receive your Statement of Completion.

I’ve completed the course, how do I access and print my Statement of Completion?

Once you complete the course, you will receive an email confirmation for completion. Your Statement of Completion will automatically be generated, and you can view it on your student dashboard located here: http://pharmacy.oregonstate.edu/online_ce

Can my printed Statement of Completion be used as confirmation of continuing education?

No. ACPE accredited continuing education credits are uploaded to CPE Monitor. Paper certificates are strictly for your records and do not provide confirmation of accredited continuing education. If you need a paper copy of your credits, you must login to your CPE Monitor and print your CPE Monitor Statement. If you do not have a CPE Monitor, please sign-up at https://mycpemonitor.net.

Continuing Education Credit

When will I receive my ACPE continuing education credit?

Continuing Education Credits are automatically uploaded to your CPE monitor upon submission of the activity evaluation. You must follow the instructions on the "ACPE Continuing Education Credit” page of the course. If the evaluation is not submitted, credits will not be uploaded to CPE monitor.

It is the participant's responsibility to check CPE Monitor and ensure credits have properly uploaded. Please email PharmacyCE@oregonstate.edu if you do not see your credits within 7 days of submitting the activity evaluation.

Discounts

What types of discounts are available?

We have contracts in place with many employers who purchase seats for their employees. If you work for a major retailer, please contact your district or regional manager to see if you are eligible.

If you are an employer wanting to pay for your employees to take a course, please email PharmacyCE@oregonstate.edu regarding our bulk purchase pricing.

NCPA members are eligible for $100 off certain courses. You must be an NCPA member to utilize this discount. Email PharmacyCE@oregonstate.edu for more information about the NCPA member discount.

Technical Issues

I started the course but was unable to finish it in one sitting. When I returned to the course, it did not save my progress and I had to redo it.

Our courses are designed to save your progress so you can complete them at your own pace. If the course is not saving your progress, you will need to adjust your computer browser settings. You must allow cookies, and your browser must not clear your history when you close the browsing window. Additionally, do not attempt to progress through the course in a private/incognito browser.

Video progress will not save, and most videos do not allow forward tracking. If you are watching a video, the only way to save your progress is to pause the video and leave your browser open.

Live Continuing Education FAQs

Where can I find the link to the required online evaluation(s)?

To receive ACPE credit, you must complete a post-session evaluation. Evaluations can be found HERE (https://pharmacy.oregonstate.edu/ce).

I answered one or more of the post-test questions incorrectly. Will I still receive CE credit?

You do not have to answer all post-test questions correctly to receive CE credit on CPE Monitor. The information from the evaluation and post-test is used to measure outcomes from the programs we provide. Please answer the questions honestly and to the best of your ability to provide us with the most accurate and useful data.

How do I receive a paper copy of my credit?

ACPE accredited continuing education credits are uploaded to CPE Monitor. To receive continuing education credit, you must sign up for CPE Monitor at http://mycpemonitor.net

Since credits are submitted to CPE Monitor, paper certificates are no longer provided. If you need a physical copy of your credits, you can login to your CPE Monitor and print your CPE Monitor Statement.

How long do I have to complete the evaluations for the session(s) I attended?

Your evaluation(s) should be completed within 30 days from activity attendance. ACPE Policies do not allow credits to be uploaded to CPE Monitor after 60 days. If you attempt to complete your evaluations and upload credits after 60 days, you will receive an error and your credits will not appear on CPE Monitor.

When will I see my credit appear on my CPE Monitor?

Credit is automatically uploaded within 48 hours of evaluation/credit submission. If you have not received your credit within 7 days of submitting your evaluations, please email PharmacyCE@oregonstate.edu.

I've been asked to present at a live CE program. What are my responsibilities as a speaker?

OSU College of Pharmacy often joins with other state or healthcare organizations to provide live continuing education activities. Together, the College and the Joint Provider will help guide you in creating and presenting an impactful continuing education activity for pharmacists and pharmacy technicians. You will receive a speaker packet outlining all the requirements to meet ACPE standards. You can find information to help you complete this packet here (https://pharmacy.oregonstate.edu/acpe_info).

If you need additional assistance or have any questions while completing your packet, you can reach out to the Joint Provider's planning committee, or email PharmacyCE@oregonstate.edu.

 

 

 

 

 

 

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